SlotCatalog Privacy Policy

1. Introduction

Slotcatalog takes your privacy very seriously. This Privacy Policy ("Policy") explains what personal information we collect when you use the slotcatalog.pro platform, how we use it, who we share it with, and how we keep it secure.

By creating an account on slotcatalog or using the platform, you agree to this Privacy Policy. This policy is part of our Terms and Conditionsshould be read alongside.

We believe data protection is a fundamental human right. That is why slotcatalog collects only what is necessary and takes every technical measure to keep it secure.

2. What Information We Collect

Slotcatalog collects two types of information — data you provide directly, and data collected automatically while you use the platform.

Information You Provide Directly

• Registration Details: Full name, date of birth, email address, mobile number, and residential address.
• Identity Verification (KYC) : Copy of national ID, passport or driving licence, and proof of current address.
• Payment Details: bKash, Nagad, or Rocket numbers — we never store full bank card numbers.
• Contact Information: The content of messages or complaints you send to support.

Automatically Collected Information

• Device Information: IP address, browser type, operating system, and device ID.
• Usage Data: Which games you have played, how long you played, and your betting patterns.
• Transaction History: Records of deposits, withdrawals, and bonus usage.
• Cookies & Tracking: Session cookies, language preferences, and login status.

3. How Information Is Collected

Slotcatalog collects information in several ways. You should have a clear understanding of each method.

How We Collect Information	What Data Is Collected	Purpose
Registration Form	Name, email, mobile number, date of birth	Account Registration & Verification
KYC Verification	Identity document, proof of address	Security & Legal Compliance
Payment Gateway	Mobile banking number	Transaction Processing
Browser Cookies	Session Data & Preferences	User Experience Improvement
Server Logs	IP, Device, Time	Security Monitoring

4. How We Use Your Information

Slotcatalog uses your information only for specific, legitimate purposes. We never use your data for anything unnecessary.

• Account Management: To create, verify, and secure your account.
• Service Delivery: Game operation, deposit and withdrawal processing.
• Contact: Important updates, security alerts, and support.
• Promotions: Sending you bonus offers tailored to your preferences — though you can opt out at any time.
• Legal Obligations: Compliance with Anti-Money Laundering (AML) and KYC regulations.
• Responsible Gaming: Identifying addiction risk and intervening in a timely manner.
• Platform Improvement: Analysing user experience to improve service quality.

5. Who We Share Information With

Slotcatalog shares your information only in limited circumstances and exclusively with trusted partners.

Authorized Third Parties

• Payment Provider: Necessary details are shared with bKash, Nagad, or Rocket to process transactions.
• Game Provider: Limited data is shared with relevant software companies to enable gameplay.
• KYC Verification Service: Approved verification agencies for identity checks.
• Law Enforcement: Where required by court order or legal obligation.

Not Shared With

• Advertisers or marketing companies.
• Data brokers or information resellers.
• Any unauthorised third parties.

6. Cookie Policy

Slotcatalog uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser.

Cookie Types

• Essential Cookies: Required to maintain login sessions and ensure security — these cannot be disabled.
• Performance Cookies: Analyses which parts of the platform are used most.
• Preference Cookies: Remembers your language, theme, and game preferences.
• Marketing Cookies: To show you relevant promotions — you can disable this in your browser settings.

You can delete existing cookies or block new ones at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of some platform features.

7. Data Security

Slotcatalog follows the highest industry standards to protect your information. Our security measures include:

• 256-bit SSL/TLS Encryption: Every data transfer is encrypted. No one can intercept your information in transit.
• Two-Factor Authentication (2FA): An extra layer of security can be added to your account.
• Firewall & DDoS Protection: Our servers are protected against external attacks.
• Regular Security Audits: Third-party security experts regularly audit our systems.
• Encrypted Database: All stored data is kept encrypted at all times.
• Limited Access: Only authorized personnel have access to relevant data.

8. Your Rights

As a slotcatalog user, you have full control over your own data. You can exercise the following rights at any time.

9. Data Retention Period

Slotcatalog does not retain your information longer than necessary. Data is kept while your account is active. After account closure, certain records may be retained for up to 5 years to meet legal obligations. Once that period expires, your data is permanently deleted.

• Transaction records: 5 years (as required by financial regulations).
• KYC documents: 5 years after account closure.
• Support conversations: 2 years.
• Analytics data: 1 year (in anonymized form).

10. Contact

For any questions, complaints, or requests regarding our Privacy Policy, please reach out to our Data Protection Team. We are always happy to assist.

We typically respond within 24-48 hours. For urgent matters, reaching out via live chat will get you faster assistance.